Outcomes
- Enhanced Response Capacity: Significant improvement in the ability to manage global crises effectively.
- Positive Client Feedback: Improved client satisfaction during emergency exercises.
- Empowered Duty Managers: Increased support and efficiency during crisis management.
- Reduced Personnel Strain: Alleviated the burden on in-house teams, allowing focus on core responsibilities.
Client Bio
Stena Drilling is a global leader in the offshore drilling sector, operating across multiple regions. As a major player in the industry, Stena Drilling’s commitment to safety and efficiency is paramount, driving their pursuit of enhanced emergency response solutions.
Situation
Before partnering with Restrata, Stena Drilling managed their emergency response in-house, relying on traditional, manual methods such as whiteboard-based logging. This approach lacked the digital capabilities needed for real-time collaboration and efficient management of global crises, creating challenges in sustaining a robust response capacity across their operations.
Impact
Stena Drilling’s traditional methods placed a significant strain on in-house personnel and Duty Managers, who often felt unsupported during crises. The manual processes limited their ability to respond effectively to global emergencies, potentially compromising operational safety and efficiency.
Resolution
Restrata introduced a tailored Incident and Crisis Management (ICM) solution designed specifically for Stena Drilling’s global operations. The solution included:
- Global Rig and Site Mapping: Providing a comprehensive bird’s eye view of all Stena Drilling rigs and sites worldwide, crucial for effective crisis management.
- Tailored Checklists and Roles: Customised checklists and role assignments within Stena’s Incident Management Team (IMT), ensuring streamlined and efficient crisis response.
- Stena-Specific Configuration: The ICM solution was meticulously tailored to integrate seamlessly with Stena Drilling’s existing operations, enhancing overall effectiveness.
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