Frequently Asked Questions (FAQs) | resilienceOS

resilienceOS is the first end-to-end operational resilience software built from the ground up to unify all layers of resilience into a single, easy to use system. It provides unparalleled integration across an organisation's resilience operations. It is the only truly agnostic resilience operating system on the market, unifying multiple third-party data sources to allow organisations to manage risks of any scale - all from one single screen. It is a cloud-based platform that ties multiple data streams into a single view of the truth to deliver real-time situational awareness, identify potential risks, calculate impact on operations, and provide the means to respond quickly and effectively. 

resilienceOS is structured around five key layers of operational resilience:

• Locate: Real-time visibility into employee and asset whereabouts with features like globe-to-room visibility and Multi-Source Location Intelligence (integrates and ranks multiple data sources from Access Control, GPS, HR data, Travel Itineraries into one unified real-time view).
• Monitor: Integrate your threat data providers of choice for Unified Threat Intelligence in one operational view. Gain contextual insights into threats with always-on impact monitoring, allowing you to confidently prioritise risks and respond pre-emptively.
• Respond: The Action and Response Centre (ARC) and Incident and Crisis Manager (ICM) enable swift, coordinated responses to reduce your average time to respond, protect your people and reputation, and minimise business disruption.
• Communicate: Our Critical Mass Communications tool delivers alerts across multiple channels (SMS, email, calls, apps). With our simple interface and guided workflows, messaging during incidents becomes fast and error-free in any emergency. Our location engine enables precise recipient targeting for maximum message relevancy.
• Connect: The Restrata App provides real-time monitoring, lone worker protection, critical communications, and traveller safety with integrated itineraries, country/city risk reports and pre-travel advisories - all in a single interface.

Unlike other platforms that may have been created through mergers and acquisitions, resilienceOS is built unified from the ground up, ensuring seamless functionality across each module. It was developed by security operators, for security operators, after years of industry experience. Central to resilienceOS is its proprietary Connected Resilience Engine (CoRE), a unique, adaptive foundation that powers the entire platform by unifying disparate data sources, integrating various resilience functions, and driving intelligent decision-making across your organisation. It is flexible and can adapt to the way you want to operate, at global, regional, and local site levels.

Yes. resilienceOS takes a data-agnostic approach to ensure seamless integration with existing systems. For example, it supports integrations with HR systems (e.g., Workday), threat intelligence sources (e.g., Dataminr), access control systems (e.g., Lenel), travel itinerary data, mobile IVMS applications (e.g., Green Road), internal journey management systems (e.g., E-Journey or GJMC), GPS and internal asset location systems, amongst many more.